For hearing aid wearers
We've got answers for all of your questions.
Frequently asked questions
Look out for the blue symbols that indicate rooms in which a hearing system is installed.
Inductive hearing system
The most common symbol stands for the so-called T-mode (telecoil). Hearing aids with a corresponding programme button can be switched to this mode in order to receive the direct sound from the system.
In rooms with an induction system, you can activate the T mode of your hearing aid to benefit from the hearing system.
FM hearing system
With FM hearing systems, you can obtain a portable receiver with an inductive neck loop from reception or the cash desk. This transmits the signal wirelessly to your hearing aid, which is switched to T mode.
IR hearing aid
In some cases, the sound is transmitted via infrared light to a portable device with an inductive neckloop. The device transmits the sound to your hearing aid, which is switched to T mode. A corresponding receiver can also be obtained from reception or the cash desk.
Auracast hearing aids
Auracast is a new standard based on Bluetooth Low Energy Audio. It enables the wireless transmission of audio content directly to compatible hearing aids, cochlear implants or headphones - without the need for additional receivers.
Rooms with Auracast will be labelled with a corresponding symbol in future. To be able to use Auracast, your hearing aid must support this technology. The first hearing aids with Auracast function are already available or have been announced.
Auracast pocket receivers with inductive neckloops may be available. These transmit the signal to hearing aids that are set to T-mode.
